Addiction Case Management in Vancouver, BC
I provide comprehensive case management during and after treatment to support individuals and families navigating the complexities of recovery, helping you manage care, coordinate resources, and focus on healing every step of the way.
Turning Confusion Into a Clear Plan
Drowning in Recovery Coordination
Your loved one finally accepted treatment, but now you're facing a maze of decisions that feel impossible to navigate. Which program is right? What happens after treatment? Where will they live? How do I support them and their aftercare? How do you coordinate between therapists, doctors, and treatment centers? should they have a sponsor, or recovery coach?
Every phone call brings new questions you don't know how to answer. Intake coordinators sometimes speak in clinical language you may not understand. Treatment and aftercare programs have waiting lists, and you're nervous of losing momentum.
Meanwhile, you're trying to support your loved one while managing your own emotional recovery from months or years of crisis. The system that's supposed to help feels overwhelming and confusing.
- Research shows dozens of treatment options, but no clear guidance on what fits your loved one's needs.
- Some treatment centers pressure you to decide quickly without full information
- Aftercare planning feels like another full-time job you're unprepared for
You fought so hard to get your loved one to accept help. Now you need someone to help you navigate the system so they get the right care at the right time.
Relief From the Overwhelm of Managing It All Alone
What is Case Management?
Case management is professional coordination of all aspects of addiction treatment and recovery support. Think of it as having an expert advocate who understands the treatment system and works exclusively for your family's best interests.
A case manager serves as the central point of contact between your family, treatment providers, and other professionals involved in your loved one's care. This coordination ensures nothing falls through the cracks during the complex recovery process.
Professional case management removes the burden of becoming an expert in addiction treatment while you're dealing with your own emotional recovery from family crisis:
- Assessment of treatment needs and appropriate care levels
- Coordination between multiple providers and treatment phases
- Accountability for your loved one
- Crisis intervention and emergency support planning
- Family education and support throughout the recovery process
- Connects loved ones with their own support systems, either through groups like Families Anonymous (FA) - or to individual counselling therapists
Ethical, Effective Care Rooted in Compassion
Why Choose Chelsea Lee for Case Management?
My experience as both a licensed clinical counselor and someone who has personally navigated family addiction means I understand both the clinical aspects of treatment and the emotional reality families face during recovery.
Having worked with treatment centers across Canada, I know which programs deliver on their promises and which ones to avoid. I've built relationships with providers who share my commitment to ethical, effective care that treats both individuals and families with respect.
My background in emergency medical services taught me to coordinate complex care under pressure while maintaining clear communication with all parties involved. I bring that same systematic approach to managing your loved one's treatment journey.
Expert Guidance That Protects Your Family’s Well-Being
Benefits of Professional Case Management
- Expert treatment matching, connecting you with programs that match your loved one's specific needs instead of whatever has immediate availability.
- Crisis support and 24/7 access to professional guidance when treatment challenges or emergencies arise.
- Ongoing coordination and seamless transitions between treatment phases, without gaps in care or support.
- Family advocacy with someone who understands your perspective and advocates for you and your loved one throughout the treatment system.
Strong Recovery Demands More Than Random Programs
Organized Recovery vs. Chaotic Care
Without professional case management, families often bounce between treatment providers without clear direction. Your loved one may receive fragmented care that doesn't address underlying issues. Treatment episodes become isolated events rather than coordinated steps toward lasting recovery.
Many families spend thousands on inappropriate programs because they don't understand the differences between treatment approaches. Others accept substandard care because they don't know better options exist. The lack of coordination often leads to gaps in care where relapse becomes more likely.
Your family gains confidence knowing someone with expertise is overseeing the entire process." to "Your family builds confidence knowing someone with expertise is overseeing the entire process.
You're free to focus on your own healing and supporting your loved one emotionally while I handle the logistics, provider coordination, and aftercare coordination. Recovery becomes a managed process rather than a series of crisis responses.
Your Family Deserves to Feel Peace and Hope Again
You shouldn't have to become an expert in addiction treatment while you're recovering from family trauma. Professional case management ensures your loved one gets appropriate care while you focus on healing and rebuilding relationships.
Families throughout Vancouver and across Canada have found that case management removes the stress and confusion from treatment coordination, leading to better outcomes and stronger family recovery.
Every Detail Managed, Every Voice Respected
Our Case Management Process
You don't need to figure this out alone. Here's how we'll work together to help your loved one and support your family.
Step 1: Comprehensive Assessment
Detailed evaluation of your loved one's treatment needs, previous experiences, past medical history, specific needs and family preferences to create a personalized care plan.
Step 2: Treatment Coordination
Direct communication with providers, mental health professionals, and treatment facilities to arrange appropriate care and handle all logistics on your behalf.
Step 3: Ongoing Advocacy
Continuous monitoring of treatment progress, family support needs, aftercare accountability, and care transitions to ensure nothing falls through the cracks during recovery.
When Recovery Needs More Than Good Intentions
Why Treatment Coordination Matters
Without professional case management, even motivated individuals often receive inappropriate or fragmented care that doesn't address their specific needs. Treatment programs may focus on immediate stabilization without planning for long-term recovery success.
Families frequently exhaust their resources on programs that aren't right for their loved one because they don't understand treatment options or know how to assess program quality.
When families work with experienced case managers, treatment becomes strategic rather than reactive. Your loved one receives care that builds progressively toward independence.
Most importantly, your family maintains hope and engagement throughout the process because you understand what's happening and why each step matters for long-term recovery success.
FAQs About Case Management
How is case management different from what treatment centers provide?
Treatment centers coordinate care within their own programs, but case management provides independent advocacy for your family across all providers and treatment phases. I work exclusively for your interests, not any particular treatment facility.
Do you work with out-of-province treatment centers?
Yes, I coordinate care across Canada and can help families access specialized programs regardless of location. Virtual case management allows ongoing support even when your loved one is in treatment far from home.
What if my loved one's treatment needs change?
Case management includes ongoing assessment and adjustment of care plans. If your loved one needs different treatment intensity or approaches, I coordinate those transitions without gaps in support.
How long does case management typically last?
Case management duration varies based on individual needs and family preferences. Some families need support only during initial treatment placement, while others benefit from ongoing coordination through the first year of recovery.
Do you work with families even if the individual isn't in treatment yet?
Yes, case management can begin with treatment planning and preparation. Having coordination in place before your loved one accepts help ensures immediate access to appropriate care when they're ready.
Let's Connect - Your Next Step
Your loved one deserves coordinated, appropriate care that builds toward lasting recovery. Your family deserves support and advocacy throughout the treatment process so you can focus on healing together.
